To initiate a finance grievance please contact Red Hills Surgical Center at 850-702-5020 and we will promptly response to help come to a resolution.
395.301 (6) & (7) will become effective July 1, 2024:
(6) Each facility (hospital and ASC) shall establish an internal process for reviewing and responding to grievances from patients. Such a process must allow a patient to dispute charges that appear on the patient’s itemized statement or bill. The facility shall prominently post on its website and indicate in bold print on each itemized statement or bill the instructions for initiating a grievance and the direct contact information required to initiate the grievance process. The facility must provide an initial response to a patient grievance within 7 business days after the patient formally files a grievance disputing all or a portion of an itemized statement or bill.